This Privacy Policy explains how personal information is handled when you visit or interact with the Invitation Health Guide website. The website is operated by Advibe Pty Ltd, ABN 96 686 674 117, of 77 Blackwood Park Bvd, Craigburn Farm, SA 5051. We respect your privacy and handle personal information in accordance with applicable Australian privacy laws.
Information we may collect
Depending on how you use the website, we may collect information such as:
- your name and email address when you contact us
- information you voluntarily provide in messages or forms
- your IP address and general location information
- browser, device and operating system information
- pages visited, time spent on the website and referring pages
- information collected through cookies and similar technologies
We do not intentionally collect more personal information than is reasonably necessary for the operation of the website and its features.
How information is collected
Personal information may be collected directly from you when you contact us, complete a form or otherwise provide information through the website.
Certain technical and usage information may also be collected automatically when you browse the website. This can occur through cookies, server logs, analytics technologies and similar tools.
Where practical, you may browse the general content of the website without identifying yourself.
How we use personal information
Information collected through the website may be used to:
- respond to enquiries and communications
- operate, maintain and improve the website
- understand how visitors use our content
- monitor website performance and security
- identify and resolve technical problems
- prevent misuse or fraudulent activity
- comply with applicable legal obligations
- maintain appropriate business and administrative records
Personal information will not be used for an unrelated purpose unless permitted or required by law or you have provided appropriate consent.
Cookies and website analytics
The website may use cookies and similar technologies to support normal website functionality, remember preferences, understand visitor activity and measure the performance of content.
Analytics tools may collect information such as pages viewed, approximate geographic location, browser type, device information and the way visitors interact with the website.
You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect the way some parts of the website operate.
Referral links and third-party websites
Some pages may contain referral or affiliate links. When you follow a link to another website, that website may collect information about your visit in accordance with its own privacy practices.
Third-party websites, platforms and service providers operate independently from Invitation Health Guide. We are not responsible for the privacy practices or information-handling procedures of websites that we do not control.
Disclosure of personal information
We may disclose personal information to service providers where reasonably necessary for the operation, security or maintenance of the website. These may include website hosting, technology, analytics, email and professional service providers.
Information may also be disclosed where required or authorised by Australian law, or where reasonably necessary to protect our legal rights, users or website systems.
We do not sell personal information to third parties.
Overseas service providers
Some technology, hosting, analytics or other service providers used in connection with the website may store or process information outside Australia.
The countries involved may vary depending on the providers and infrastructure used. Where Australian privacy law applies to an overseas disclosure, reasonable steps will be taken as required by law in relation to the handling of personal information.
Security and storage
Reasonable technical and organisational measures are used to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
No internet-based service can provide an absolute guarantee of security. Personal information is retained only for as long as reasonably required for the purpose for which it was collected, legitimate administrative requirements or applicable legal obligations.
When information is no longer required, reasonable steps may be taken to delete, destroy or de-identify it where appropriate.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.
We may need to verify your identity before providing access to or making changes to personal information. In some circumstances, Australian law permits or requires access to be limited or refused.
Requests can be sent to:
Privacy complaints
If you have a concern about the way your personal information has been handled, you may contact us at:
We will review privacy concerns and take reasonable steps to respond and, where appropriate, resolve the matter.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, our information-handling practices, technology or applicable legal requirements.